Privacy Policy for E-Adresa RKS

Last updated: May 26, 2026

This Privacy Policy explains how E-Adresa RKS collects, uses, stores, and protects information when users access and use the E-Adresa RKS mobile application and related services.

1. About E-Adresa RKS

E-Adresa RKS is a digital address and map-based application that helps users search for roads, entrances, addresses, municipalities, and related geographic information. The application also allows users to navigate to addresses, view map data, download selected map areas for offline use, and report possible errors or inaccuracies related to address data.

2. Information We May Collect

Depending on how the application is used, E-Adresa RKS may process the following types of information:

• Current device location, when the user grants location permission.
• Selected municipality, road, entrance, or address information.
• Search terms entered by the user.
• Problem descriptions submitted through the report error feature.
• Account information when the user signs in, where applicable.
• Support messages sent through the contact form.
• Technical information needed for app functionality, diagnostics, security, and service reliability.
• Offline map areas downloaded by the user and stored locally on the device.

3. How We Use Information

The information is used only for the purpose of providing and improving the application services, including:

• Displaying maps and address-related data.
• Finding roads, entrances, and nearby addresses.
• Starting navigation from the user’s current location.
• Allowing users to report address or map data issues.
• Reviewing and improving the accuracy of address information.
• Providing support when users contact us.
• Enabling offline map access when users download map areas.
• Maintaining the security and reliability of the application.

4. Location Data

E-Adresa RKS may request access to the user’s location. Location data is used to show the user’s position on the map, find nearby addresses, and start navigation from the current location.

Location access is used only when required for app functionality and only after the user grants permission through the device settings. The application does not use location data for advertising.

5. User Reports

When a user reports a problem, the submitted description and related address information may be sent for review. This helps improve the accuracy and quality of address data in the system.

Users should not include unnecessary personal, sensitive, or confidential information in report descriptions.

6. Offline Map Data

The application may allow users to download selected map areas for offline use. Offline map data is stored locally on the user’s device and is used only to display map content when internet access is unavailable.

Users can delete downloaded offline map areas from within the application settings.

7. Data Sharing

E-Adresa RKS does not sell personal data. Information may be processed only as needed to operate the application, provide support, maintain security, comply with legal obligations, or improve address and map data quality.

8. Data Storage and Security

We take reasonable technical and organizational measures to protect information from unauthorized access, misuse, loss, or alteration. Data is retained only for as long as necessary for operational, legal, security, or service improvement purposes.

9. User Choices and Permissions

Users can manage app permissions, including location access, through their device settings. Some features may not work correctly if required permissions are disabled.

10. Children’s Privacy

E-Adresa RKS is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information through the application, please contact us.

11. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page with an updated revision date.

12. Contact

If you have questions, requests, or concerns regarding this Privacy Policy or the use of data in E-Adresa RKS, please contact us at:

Email: akk@rks-gov.net